Bartender Customer Service



  1. Bartender Customer Service Skills Resume
  2. Bartender Customer Service Number
  3. Bartender Customer Service Skills
  4. Bartender Customer Service
  5. Bartender Customer Service Number

BarTender® Technical Support Installing the Printer with the Seagull Printer Driver: If you are using your label printer with print software besides manufacturer specific programs like Zebra’s ZDesigner, we recommend you install and use Seagull’s printer driver. While most every bartender has a story about coaching a patron through an awkward life situation, or just listening to a bar guest's complaints and philosophies, the most important customer service skill for bartenders is simply making sure their guests have the best experience possible at there bar.

Sample bartender job description clearly outlines the job tasks, duties and skill requirements for the position of bartender.

It is important to have a full and formal job description for the bartender job in order to clarify performance expectations and job requirements for the employee.

Whether the bartender is employed in a restaurant, bar, tavern or other hospitality business the core duties and skills remain standard. This job description is easy to customize for your specific needs.

BARTENDER JOB DESCRIPTION

General Purpose

Prepare, mix and serve drinks and beverages correctly to either customers directly or through serving staff.

Bartender customer service skills resume

Main Job Tasks, Duties and Responsibilities

  • greet customers and present beverage menus
  • make recommendations and answer all related inquiries
  • check identification of customers to verify they are of legal drinking age
  • take orders from serving staff or directly from customers
  • record drink orders accurately into register system
  • prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes
  • peel, slice and pit fruit for garnishing drinks.
  • mix and garnish cocktails according to standard specs
  • serve snacks to customers seated at the bar
  • upsell drink and snack items to customers
  • respond promptly to requests from customers in a polite and professional fashion
  • attempt to limit problems related to customers' excessive drinking by following established procedures
  • process transactions using the POS system
  • prepare checks for customers
  • process customer payments
  • arrange glasses and bottles into attractive and functional displays
  • ensure clean glasses, bar equipment and working areas
  • comply with all health, safety and hygiene standards and policies
  • balance the cash register at the start and close of each shift
  • monitor inventory
  • order and restock bar inventory

Skills and Experience

  • High School Diploma preferred
  • minimum age requirement of 21 years
  • working knowledge of standard drink recipes
  • working knowledge of spirits, wine and beer
  • understanding of classes of alcohol, different glasses, brand names and garnishments
  • working knowledge of bar equipment
  • knowledge and education in mixology an advantage
  • numeracy and cash-handling skills
  • able to work flexible schedules
  • able to work in a standing position for long periods
  • be able to reach and bend and frequently lift up to 30 pounds

Key Competencies

  • customer service orientation
  • communication skills
  • interpersonal skills
  • team member
  • high energy level
  • handle a fast-paced work environment
  • reliability
  • honesty and integrity

These restaurant industry job descriptions will help you with your bartender job description.

Bar Manager Job Description

Use this bartender job description to write a winning resume

Prepare a convincing resume using this bartender resume template. Insert the details contained in this bartender job description to create your own resume.

Bartender Customer Service Skills Resume

BARTENDER RESUMES

Bartender Customer Service Number

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Sample Bartender Resume

BARTENDER RESUMES

Bartender Cover Letter

Bartender Customer Service Skills

BARTENDER RESUMES

Bar Manager Resume Example

Is bartending considered customer service

Send a cover letter with your resume. This winning bartender cover letter can be adapted for your own use.

Bartender Job Description Pages

Waiter Job Description

Bartender Job Interviews

Preparing for a job interview? Use these 5 common interview questions with sample answers to help you.

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Highlighting your customer service skills and experience on your resume can help you stand out in an application pool saturated with would-be bartenders.

The day-to-day tasks of a bartender encompass a variety of duties. According to the Bureau of Labor Statistics, bartenders 'greet customers, give them menus, inform them about daily specials, take drink orders from customers, pour and serve wine, beer, and other drinks and beverages, mix drinks according to recipes, check identification of customers to ensure that they are of legal drinking age, clean bars, tables, and work areas, collect payments from customers and return change, manage bar operation and order and maintain liquor and bar supplies.' That's a lot to do!

Because so much of a bartender's job hinges on connections with people, it is vital to be personable and practice great customer service.
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The BLS also provides a simple rationale as to why customer service is a core skill for bartenders: 'because bartenders often are on the front lines of customer service in bars and restaurants, a neat appearance is important. Those who work in upscale restaurants and bars may be required to wear uniforms, including ties or aprons, which may be provided by their employers.' Maintaining a neat and stylish appearance, or an appearance that meshes with the atmosphere of the bar or restaurant is a crucial first step to delivering high-quality customer service. If customers don't want to approach you, then you'll have no customers to provide quality customer service!

Bars are inherently social spaces, and customers usually frequent bars to have a fun night out or casually meet new people. Customer service skills are important to facilitate a friendly and lively environment in which all customers can feel welcome. Bartenders are often expected to make cordial small talk with patrons and, especially if the bar is smaller or local, to get to know regular customers and memorize their typical orders. Additionally, because many different kinds of people go to bars, bartenders need to be able to get along with anyone — even when that requires mitigating difficult or unruly customers without offending or upsetting them further. Exceptional customer service for bartenders means being adaptable to distinct personalities and situations.

Bartender Customer Service

Unlike in a traditional restaurant setting, some bartenders need to be their own cooks, and servers in addition to making drinks, taking orders, and keeping their serving area and tools sanitary. Bartenders, therefore, need to find a balance between being quick on their feet and ensuring all of their serving tasks are completed with efficiency, and to be personable at the bar. The key to fulfilling these many demands with style and grace are a reliable memory (including the ability to recall names and orders), good multitasking skills, and the ability to connect with people on a personal level.

Bartender Customer Service Number

That said, depending on the situation, even the best bartenders can struggle. For example, if it's a crowded night at the bar, customers can become irritated waiting for a bartender's attention or competing with each other for a space in the bar. On top of being adaptable and personable, customer service for bartenders also involves maintaining control and projecting authority. Bartenders should also be judicious about the order in which they serve people, clearly laying out their rationale when customers complain. If a patron becomes unruly, a bartender should take charge in dealing with them — part of effective customer service is knowing when to limit your customers or cut them off entirely.

Because bar and restaurant managers understand the scope of these responsibilities (often having once been bartenders themselves), they're always on the lookout for applicants who demonstrate customer service experience on their resume, backed up by specific examples. Unlike other customer-facing professions, good service in a bar is a balancing act between being personable and being assertive; whether you're looking for a part-time gig or aiming to be a professional bartender, highlight customer service on your resume to increase your chances of a successful hire — people are continually attracted to this lucrative career for a reason.